Immediate Start - Full time 8.30am-5.30pm
The candidate would be enthusiastic and an experienced administrator, and beneficial if they have worked within a similar industry but not essential; working for a Family run Heating Business based in Pinhoe, Exeter, which has been established for over 40 Year's.
We are looking for someone who shows great customer service skills; to work well in a small friendly office environment; who is able to time manage, prioritise workload, strong communication skills, skills in processing and Microsoft Office, excel experience, work well on your own and as a team; with a friendly and proactive approach, who has ability to adapt to a diverse role.
The role is varied, where you will be taking responsibility for:-
- Taking calls from clients by telephone and email, booking in of service appointments, emergencies and planned works and coordinating with Engineers.
- Organising diary and planned/scheduling for Engineer's and sending appointments, completing general administrative duties.
- Liaising with Suppliers and quoting customers, purchasing of equipment and ensuring correct goods received/returned.
- Updating compliance records, taking payments, reconciling Engineers credit card payments, processing cheques.
- Taking deliveries of goods and allocation, arranging collections and ensuring parts in stock.
- Updating stock levels and pricing.
- Fleet management.
- Processing on inhouse system.
- Updating records and job status effectively.
- Bringing new ideas and updating social media platforms.
Experience: Minimum of 2 Years preferable
Please email CV's to Ellie Stevens
Job Type: Full-time
Salary: £23,000.00-£26,000.00 per year
Benefits:
- Company pension
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
Covid-19 procedures in place for all members of Staff at the Office and for mobile staff. Regular procedures and updates to Staff and Customers is carried out.
Work Location: In person
Reference ID: KSEadmin1311
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